Returns & Exchanges

At Flashback Records, we want you to be completely satisfied with your purchase. If your item is damaged, defective, or not as described, you can return it within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).

• 2.
  Secure the Media

  Carefully pack the record or equipment in its original packaging, ensuring the vinyl is protected from warping or pressure during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned item to verify its condition, we will process your refund to the original payment method within 5-7 business days.